About Us

Contact centre experts with first-hand experience

Globitel is a team of practitioners, not just a software vendor. We understand that technology should make life easier, not more complicated. That's why we configure and deploy only those tools that immediately relieve your staff, eliminate queue backlogs on the hotline and help you grow your business without stress.

Our mission

We believe good software is there to support your specialists.

Over the years we built our reputation as a solid telecom operator. When we decided to expand our portfolio with advanced Contact Centre systems, we knew one thing: there was no room for compromise.

Instead of guessing, we scrutinised the entire market. We tested many different systems in practice and chose the one that is technologically miles ahead of the rest. Today, as a certified Daktela partner, we hand you a ready-made, proven solution.

Experience

We don't just deploy - for years we managed contact centres ourselves. We know what the work looks like from the inside.

Partnership

We build long-term relationships. Your success is our success - that's why we go above and beyond standard support.

Innovation

We continually develop the platform and integrate new technologies - AI, voice analytics, automation - before they become standard.

18+years of experience
50+employees
Certified Daktela Partner
Practitioners, not theorists
Years of experience as a telecom operator
Certified partnership

Authorised partner Daktela in Poland

You're choosing technology that is secure, proven and constantly growing. Daktela is the European leader in contact centre systems. Our certified partner status in Poland is not just a badge - it means real support directly from the software creators.

🏆
Best technology selected by practitioners
🤝
Telephony and CC system from one provider
🛡️
Guaranteed stability and data security
Direct support with no middlemen
Daktela

Certified Partner

Daktela

Active status since 2025
Contact

Had enough of theory? Talk to practitioners.

Stop looking for another software vendor. Choose a partner who understands your needs and processes - because we've managed them ourselves. Schedule a meeting, no strings attached.

Krzysztof Guzikowski – ekspert wdrożeń contact center, Globitel

Krzysztof Guzikowski

Business Development Director

Call

+48 697 968 488

Email

krzysztof.guzikowski@globitel.pl

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